How to Fix “Enter The Password to Unlock Your iPhone Backup” in iTunes?

“I was making iPhone backups via iTunes, under the Summary tab I saw this Encrypt Local Backup already checked, so I tried to uncheck but I saw this message “Enter The Password to Unlock Your iPhone Backup” popped up. I thought all I need to do was enter my Apple ID password but turns out I was wrong. It said “The password you entered to unlock your iPhone backup was incorrect. Please try again.” What should I do to recover the forgotten iTunes backup password?”

First of all, an iTunes backup password is different from your Apple ID password.

What Are Encrypted Backups in iTunes?

According to this Apple support article, encrypted backups are no different than normal backups but encrypted backups are password protected — meaning anyone trying to use those backup files is required to input the correct password to unlock the content.

Here’s a screenshot of when I attempted to uncheck the “Encrypt local backup” option, after connecting my iPad to iTunes. A new window showed up saying “Enter the password to unlock your iPad backup”, which should be the warning message you got for your iPhone.

Once again, the password you were prompted to input here is different from that of Apple ID. I input the Apple ID password intentionally, it said

“The password you entered to unlock your backup is incorrect. Please try again.”

How to Recover iPhone Backup Password in iTunes?

Unfortunately, Apple doesn’t offer a password retrieval solution if you lose or forget your iTunes backup password. However, you may still be able to find it back using one of the methods below.

Step 1: Fresh Your Mind.

We all tend to be stressed out while losing access to an account. We all have bad memories. Sometimes the most effective way is not to think about it at all, and your forgotten password would come up to your mind all of a sudden.

I usually find myself having a better memory in the morning while everything is quiet. Some of my friends and colleagues say they tend to have a fresher mind after doing a 10-minute meditation. Anyway, the point is – do not be anxious and try it in a relaxing environment.

Step 2: Ask Your Friend or Family.

It is possible that you’re not the one who encrypted the backups. Maybe one of your family or your best friend set it while she/he was using your computer. If so, just make a phone call and reach out.

Step 3: Use an iTunes Password Recovery Software

Honestly, I don’t want to see you come to this step. Unless the backup is really important to you. Apple claims:

“There is no way to recover your information or turn off Encrypt Backup if you lose or forget the password.”

To my surprise, however, I actually found a few programs are able to do so, though this kind of iTunes backup password recovery software isn’t cutting-edge technology, they just use traditional brute-force tactic — guessing hundreds if not thousands of different combinations, until finding the one that matches. Here are a few you can try by yourself.

If you’re on a Windows PC, I recommend Daossoft iTunes Password Rescuer.

If you’re on a Mac machine, take a look at iTunes Password Genius for Mac.

Final Words

You already have so many passwords, don’t easily create another one. The fewer you have, the better you’ll memorize them. Of course, it’s another story if you’re using a password manager tool.

Personally, I don’t recommend people encrypt iPhone/iPad backups if they choose to save the backup files on a PC or Mac. That’s probably why Apple also sets iTunes not to encrypt by default.

So, don’t select that “Encrypt Local Backup” option unless you have to, for example, you’re using backing up your device on a shared computer.

Meanwhile, there is another better option for iPhone backup — iCloud. The iCloud backup solution will automatically encrypt your content every time you do so, and you can use your Apple ID to log into the iCloud drive to access those backup files.

Another perk of using the iCloud backup method is that it’s time-saving, as you don’t have to connect your iOS device to a computer. Instead, just set it up on your device. Here’s how.

The only thing I dislike about iCloud is that Apple only offers 5GB storage for free, meaning you’ll have to pay to upgrade and it isn’t cheap at all.

Did you fix the “enter the password to unlock your iPhone backup” error? Leave a comment and let us know.

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  • Billy


    I am confused by your statements about iCloud. It is not a better way to backup an iPhone, it is merely another way, which has its pros and cons.
    First, the reason most people back up to iTunes is that they don’t trust Apple to store such personal info in the cloud.
    Second, backing up to iTunes ensures that you always have access to your backup without relying on an internet connection. No internet connection = no access to your iCloud backup.
    Third, iCloud backups are convenient because you don’t have to do a manual backup as you do in iTunes. I guess that saves time on the front end. However, when it comes time to restore from a backup, an iTunes backup transferring data at USB 3 speeds through a lightning cable is much faster than internet speeds going through Apple servers.
    Finally, you mention upgrading iCloud storage isn’t cheap. On the contrary, it is $0.99/ month for 50GB of storage and not that much more for multiples more storage per month. For folks that are not techie and want a set it and forget it backup solution it is very cheap.
    Just thought your readers should have a little more info on the iCould backup alternative.

  • Billy

    You have omitted an important fact about encrypted iPhone backups in iTunes. If you encrypt the backup, it stores all of your passwords to all of the apps on your phone. When you choose not to encrypt the backup it does not. Consequently, when you restore your iPhone from an unencrypted backup, you have to re-login or re-enter all passwords to all apps on the iPhone. A restore from an encrypted backup does not require such a hassle. This is the more common reason that people choose to encrypt their iPhone backups, not because they are worried about security. Cheers.

  • Jessica Carrell hehehehe

    This is fucking ridiculous

  • Hemav

    Reset all settings – it deletes the password for encryption. 1-2 is useless.